Interac Online

A simple and secure way to pay online.

Have you ever wanted to pay for an online purchase using your credit union account rather than using a credit card?  Now you can with Interac® Online.  At  home, or on the go, with Interac Online, gone are the days of complicated credit card forms and account registrations.  This alternative payment method gives you the option to pay for online purchases directly from your credit union account.  It's the newest online payment method, and it's fast, convenient and secure.

Benefits of using Interac Online:
-It's secure.  No personal banking information is shared with the merchant or other third parties.  The payment is completed through your secure banking session.
-It's convenient.  There are no extra accounts to set up or passwords to remember.  The transaction takes place in just a few clicks using available funds in your credit union account.

Talk to us today about how Interac Online can change the way you shop online.

Here are some Frequently Asked Questions on Interac Online:

What is Interac Online? Expand/Collapse

It's a service that allows you to pay for online purchases from your credit union account.  You can even pay your taxes with it.

How do I use it? Expand/Collapse

When making a purchase online, the online checkout shows various options for payment.  If Interac Online is available, it will be shown as a payment option.  When you select Interac Online, you will be directed to the Interac Gateway page where you will select your province and then select your "Credit Union" from the financial institution options.  (Tip:  this is the same process as accepting an e-transfer).  After selecting your credit union, you will be directed to your  online banking page to sign in.  Once you've logged in, you may choose the account from which you wish to make the payment.

Is it secure? Expand/Collapse

Yes, Interac Online is secure.  When processing your payment, we do not share any of your personal financial information with the online retailer.

Interac Zero Liability
You will not be liable for losses resulting from circumstances beyond your reasonable control when using Interac Debit, Interac Flash, cross-borer debit and Interac Online service.  This includes losses resulting from technical errors, system problems or fraud.

Who accepts Interac Online? Expand/Collapse

Any patricipating online retail merchant.  The Canada Revenue Agency (CRA) also accepts payments for taxes via Interac Online.  As well some education institutions accept Interac Online for tuition payments.  For a list of participating online merchants, click here.

Is my account debited immediately? Expand/Collapse

Yes.  Interac Online is just like using your debit card at the store.  Your account is debited as soon as the purchase is made.

Can my payment be stopped? Expand/Collapse

No, the payment cannot be stopped.  If you find you have made a payment in error, you will need to contact the online merchant and ask for a refund.

Can I make payments in any currency? Expand/Collapse

Payments can only be made in Canadian dollars.

How do I know whether my payment was completed successfully? Expand/Collapse

You will receive a confirmation screen when the payment is authorized.  You will also see your transaction confirmed when you return to the online retailer's website.